The return and exchange of goods of proper quality can be carried out within 14 days from the day of sale, according to the Law of Ukraine "On the Protection of Consumer Rights" dated 12.05.1991 No. 1023-XII. All costs for returning goods of good quality are paid by the buyer.
This product has not been used and has no signs of use;
The product is fully assembled and the integrity of the packaging is preserved;
There are all labels and factory markings;
Availability of a courier receipt, purchase receipt or other documents confirming the fact of payment;
Return of goods of inappropriate quality Goods of inappropriate quality are goods that are defective and cannot ensure the performance of their functions. The goods received upon return must correspond to the description on the site. If the design or design elements differ from those described on the site, this is not a non-functionality or defect of the product.
more than 14 days have passed since the day of purchase of goods of proper quality;
the product of good quality was in use;
the product has traces of tampering or mechanical damage (rubs, chips, scratches, traces of liquid spillage);
there is no goods receipt or full packaging (completion) of the goods;
If there are traces of mechanical damage on it or traces of unauthorized repairs, the manufacturer of the product may refuse to return it.
Good quality goods are subject to return if:
The store may refuse to exchange or return the purchased goods in the following cases:
When returning and exchanging a product with a factory defect, you must also have the preserved packaging and complete set.